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Bajkalská 2C, 831 04, Bratislava, Slovakia

Privacy Policy

Last updated: April 2026

This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or send us a business inquiry.

1. Data Controller

The data controller is:

Tubeplant Slovakia s. r. o.
Bajkalská 14083/2C
831 04 Bratislava
Slovakia

Company ID (IČO): 57215448
Tax ID (DIČ): 2122613141
VAT ID: SK2122613141

Registered in the Commercial Register of the Municipal Court Bratislava III
Section: Sro, Insert No.: 191752/B

Email: info@tubeplant.sk
Phone: +421 940 230 636

2. What personal data we collect

We may collect and process the following personal data:

  • name and surname
  • company name
  • job title, if provided
  • email address
  • phone number
  • country
  • message content
  • product inquiry details
  • uploaded files or attachments, if you send them to us
  • technical data such as IP address, browser type, device information and website logs
  • cookie and analytics data, only where applicable and subject to your consent

3. How we collect data

We collect personal data when:

  • you submit a contact form
  • you request a quotation
  • you contact us by email or phone
  • you send us files or product specifications
  • you browse our website
  • you accept analytics cookies

4. Why we process personal data

We process personal data for the following purposes:

  • responding to inquiries
  • preparing offers and quotations
  • communicating with potential and existing business customers
  • processing product and packaging requests
  • handling uploaded specifications, artwork or technical documents
  • website security and prevention of misuse
  • improving website performance and user experience
  • analytics, only if you consent to analytics cookies
  • compliance with legal obligations

5. Legal basis for processing

We process personal data based on the following legal grounds:

  • Pre-contractual measures — when you contact us to request information, samples, pricing or an offer.
  • Contract performance — when processing is necessary to provide products or services.
  • Legitimate interest — for B2B communication, website security, fraud prevention and basic business administration.
  • Legal obligation — where we are required to keep certain business, accounting or tax records.
  • Consent — for analytics cookies and any optional tracking technologies.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

6. Cookies and analytics

We use essential cookies required for the website to function properly.

Analytics cookies are used only if you give consent through the cookie banner. If you reject non-essential cookies, the website remains fully usable, but analytics and tracking scripts will not be loaded.

More information is available in our Cookies Policy.

7. Who may receive your data

We may share personal data with trusted service providers only where necessary, including:

  • website hosting provider
  • email service provider
  • IT and website maintenance providers
  • analytics provider, only if analytics cookies are accepted
  • accounting, legal or administrative service providers, where necessary
  • public authorities, if required by law

We do not sell personal data.

8. International data transfers

Some service providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards required by applicable data protection law, such as adequacy decisions or standard contractual clauses.

9. How long we keep personal data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy. Typical retention periods:

  • business inquiries: up to 3 years after the last communication
  • contractual and accounting records: according to applicable legal requirements
  • website security logs: for a limited period necessary for security purposes
  • analytics data: according to analytics tool settings and only if consent was given

After the retention period expires, personal data is deleted or anonymized.

10. Your rights

Under applicable data protection law, you have the right to:

  • request access to your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • request restriction of processing
  • object to processing based on legitimate interest
  • request data portability, where applicable
  • withdraw consent at any time
  • lodge a complaint with a supervisory authority

The supervisory authority in Slovakia is:
Office for Personal Data Protection of the Slovak Republic
Website: dataprotection.gov.sk

11. Data security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.

12. Contact

For any privacy-related request, please contact us at: info@tubeplant.sk